Officials from the Ministry of Information and Broadcasting (I&B) slammed the companies, claiming that their inaction on fake news was forcing the Indian government to order content takedowns, which drew international criticism that the government was suppressing free speech, according to two sources.
The call was hot and acrimonious, according to people acquainted with the virtual encounter on Monday, signalling a new low in ties between American internet companies and Prime Minister Narendra Modi's administration.
At the meeting, the officials did not offer any ultimatums to the companies, they said.
The government has tightened restrictions in the tech sector, but it wants corporations to do more in terms of content monitoring.
The meeting came after the I&B ministry used "emergency powers" to order the shutdown of 55 YouTube channels, as well as several Twitter and Facebook accounts, in December and January.
The government claimed that the channels were spreading "fake news" or "anti-India" content, with accounts based in Pakistan spreading the misinformation.
The I&B ministry did not react to a request for comment on the meeting, which was also attended by ShareChat and Koo, two Indian content-sharing platforms with millions of users.
Facebook, which is now known as Meta, as well as Twitter and ShareChat, have all declined to comment.
Google, which is owned by Alphabet Inc., said in a statement that it evaluates government requests and "when appropriate, restricts or removes content in accordance with local laws."
It complies with local laws, according to Koo, and has strict content filtering policies in place.
According to Twitter's transparency reports, the Indian government makes among the most requests to delete information from its platform.
India made 97,631 material removal requests in 2020, the second-highest in the world behind Russia, according to technology website Comparitech, largely to Facebook and Google.
Senior tech executives informed officials during the meeting that they take necessary precautions to remove or prevent the spread of misinformation on their platforms, and that they act on legally-valid content removal requests, according to the sources.
Officials instructed Google to evaluate its internal procedures to automatically eliminate false information, according to them.
The administration was also disappointed, according to authorities, that major social media sites, such as Facebook and Twitter, were not detecting and eliminating such content on their own.
Instead, officials argued during the conference that the government was obliged to order takedowns, which exposed it to criticism and harmed its public image.
One approach to remedy this, according to Google executives, is for the ministry to avoid making takedown judgments public.
According to one of the sources, Google stated that the companies might engage with the government to combat alleged phoney information, which would be a win-win situation for all parties.
The plan was flatly rejected by government officials, who said that the takedowns would draw attention to how the firms weren't doing enough to combat false news on their own, according to the source.